Village Utilities

Water Utility

The Village is responsible for providing safe drinking water with 35 miles of the water distribution system, and operation and maintenance of five municipal wells and five water reservoirs. 
There are approximately 1,700 water main valves and approximately 500 fire hydrants.  On average, daily water consumption is between 850,000 and 1,200,000 gallons.  The property owner is responsible for maintaining their water service lateral from the service valve near the property line, to the structure.  Each building in the Village is required to be connected to the Village's water system.  A water meter is used to measure the water usage at each property. 

The meter is read quarterly and billed to each customer around the tenth of January, April, July, and October.  Bills are due within 20 days.

The PSC (Public Service Commission of Wisconsin) is the regulatory entity for the Village of Pewaukee Water Department and the Village follows regulations as provided by the PSC. If you have any questions regarding the PSC regulations please email the Village Treasurer.

Information about drinking water can be found on the Consumer Confidence Report.

Gross Alpha Notice Regarding the Drinking Water

Recent water samples indicate that there is a presence of Gross Alpha existing in the drinking water at one of our wells.  This is not an immediate risk, if it had been residents would have been notified instantly.  The Gross Alpha notice provides more detail.

PFAS Notice Regarding the Drinking Water

Recent water samples indicated there was a presence of PFAS existing in the groundwater at one of our wells. The Village sampled the well and took offline promptly, awaiting test results. This well remains offline as the results were positive for PFAS. If this had been an immediate risk, residents would have been notified instantly.  The PFAS notice provides more detail.

Water System Master Plan

A synopsis of the Water System Master Plan that was presented to the Village Board in 2022.  Please click the documents below to review the plan.

Sewer Utility

The Village's waste water collection system includes approximately 34 miles of gravity sewer, nearly 1,000 manholes, and five sanitary sewer lift stations, which convey waste water within the Village, and finally to the Fox River Water Pollution Control Center in Brookfield for treatment and discharge to the river.  On an average day, about 1.5 million gallons of wastewater is pumped to the FRWPCC.  The property owner is responsible for maintaining the sanitary sewer service lateral from the sewer main to the structure.  Sewer charges are based on the actual water usage per property.  

The Village offers a sewer deduct meter for properties that use a significant amount of water outdoors. The sewer deduct meter bills for all water used but reduces the number of gallons charged for sewer. A quarterly sewer deduct service charge applies based on the applicable meter size. If you would like to have a deduct meter installed please click here

Storm Water Utility

The Village charges a flat rate for stormwater.  Stormwater runoff is water that doesn't soak into the ground and drains into the storm system.  The flat fee is charged for the operation and management of the drainage infrastructure.

Radium - Public Notice

Dear Water System Customer:

State and Federal laws require public water systems to be tested regularly for various substances. Quarterly, a water sample is taken from each well and analyzed for radium. The State of Wisconsin Department of Natural Resources (DNR), has informed us that Well 4 fails to meet the water standard established for radium. The current federal and state standard established by the US Environmental Protection Agency is 5.0 picocuries per liter combined for Radium 226 and Radium 228.  The 2024 test results for Well 4 are 7.92pCi/l, 8.72pCi/l, & 8.74pCi/l.

Radium is one of several natural radioactive elements common in the earth’s crust. It is found in most major rock types in varying concentrations. Shales, granites, and sandstones are the types of rock formations that typically contain radium. Well 4  in the Village of Pewaukee draws from a sandstone formation. 

According to the US Environmental Protection Agency, some people who drink water containing radium above the maximum contaminant level (currently 5.0 pCi/l) over a lifetime have an increased cancer risk. Such risks are derived from animal tests and occupational exposures where doses are extremely high. Due to the limited knowledge about the actual effects of low-level radium in the diet over many years exists, the drinking water standard for radium was established as a preventative measure. The Wisconsin DNR and Department of Health and Social Services have advised that the standard is based on the consumption of one-half gallon of water per day during an entire lifetime and that the immediate risk is insignificant.

The Water Utility is constructing a radium removal filter treatment at Well 4 that will be completed in 2025. State and Federal laws require notification until this issue is resolved.

You may contact the Utility for further information regarding this or any other water quality issue at (262)691-5660.
 

Sincerely,

VILLAGE OF PEWAUKEE

Shawn Tremaine
Village of Pewaukee Utility Operations Supervisor

 

Important Information about your Drinking Water

Utility Overview

The Village of Pewaukee maintains water, sewer and storm water utilities. The Director of Public Works ensures compliance with all regulatory requirements for various State and Federal agencies and the Treasurer compiles the data necessary to produce quarterly billings for residents.

Documents:

Potential Causes of high water bills (pdf)
PSC annual reports (link to PSC)
Water rate increase (pdf)
Sewer rate (municipal code)
Stormwater rate increase (pdf)
Utility rates (pdf)
Consumer confidence report (pdf)
Water System Master Planning - Power Point Presentation (pdf)

Call Waukesha County Dispatch at 262-446-5070 for after hour emergencies